Compliance Overview
At Intellivest Financial Services (IFS) we strive to create a partnership with you, our client, which ensures total peace of mind regarding your financial position. This can only be guaranteed by ensuring complete transparency and regular feedback to you on all our services
Intellivest Financial Services is both FAIS and FICA certified and adher es to the following policies:
Access to information
For guidance and assistance on how to obtain information from Intellivest Financial Services, please see the ‘Access to Information Manual’ prepared according to the Promotion of Access to Information Act (PAIA).
Conflict of Interest Policy
At Intellivest Financial Services the client, as well as the client’s needs are always the first priority. We therefore aim to deliver all services without any bias or conflict of interest, which may hamper objectivity or the quality of advice given by any of our financial advisers.
For information on how Intellivest Financial Services manages and controls conflict of interest within the company, please see the Conflict of interest Policy.
Complaints
At Intellivest Financial Services we aspire to maintain long term relationships with all our clients. We strive to do this by not only providing the best products with the lowest fees and commissions but also by delivering exceptional continuous service.
If however, you have any complaints, please contact our compliance officer, Jalda Hodges or send an email directed to Jalda, Refer to the ‘Contact us’ section on this website.
Letters of Compliance
FAIS
Financial Advisory & Intermediary Services Act (FAIS), 2002
At Intellivest Financial Services (IFS) we strive to create a partnership with you, our client, which ensures total peace of mind regarding your financial provision. This can only be guaranteed by ensuring complete transparency and regular feedback on all our services to you.
The FAIS Act serves that purpose. . The objective of the Act is to offer you, the consumer, far greater protection than you may have experienced before. It regulates the quality of financial advice, as well as the selling of financial products.
To you, our client, it means that you are entitled to full transparency and disclosure of information and fees on any financial product that is sold to you.
For IFS, it means that we are obliged to keep proper records of all transactions and client contacts, as well as complying with legislation aimed at addressing the quality of advice that is given.
In line with this law and to ensure that you get the best advice, IFS and all our financial planners are licensed with the Financial Sector Conduct Authority (FSCA), the controlling body that ensures that financial planners, advisors and brokers are properly trained to an acceptable industry standard.
All IFS financial planners will be able to show you a certificate of our licence on request. Our FSP licence Number is 22561.
At IFS we do not only strive to comply with the FAIS act, but to ensure best practice and the highest quality service at all times.
FAIS
FICA
Financial Intelligence Centre Act (FICA), 2001
The main purpose of the Act is to assist in the identification of the proceeds of unlawful activities; combat money laundering; and combat the financing of terrorist and related activities. Money laundering is defined as any act to hide or disguise the true source of criminally derived funds (the proceeds of a crime). This covers money or any other benefit gained from any unlawful act, which includes contravening the Exchange Control Act, or any other law or regulation.
It imposes an obligation on an accountable institution such as IFS to conduct our business in line with FICA, with severe penalties for non-compliance.
This includes an obligation to know and verify the identity of clients, as well as maintaining records of all dealings with clients.
With FICA our financial planners are under legal obligation to report any suspicious or unusual transaction to the Financial Intelligence Centre.
If you need any additional information regarding FICA or anti-money laundering initiatives, please contact our money laundering control officer (MLO), Jalda Hodges.
FICA